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Answering the Ultimate Question: How Net Promoter Can Transform Your Business Answering the Ultimate Question: How Net Promoter Can Transform Your Business by Richard Owen,Laura L. Brooks PhD

Answering the Ultimate Question: How Net Promoter Can Transform Your Business

by Richard Owen,Laura L. Brooks PhD


ISBN 13: 9780470260692

Format: Hardcover (320 pages)
Publisher: Jossey-Bass
Published: 05 Dec 2008

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Used : $3.44 New : $31.60